Compra de YR Cash

Olá,
No dia 12/01 comprei 30000 YR Cash e completei a região 11, no dia seguinte, 13/01 quando fui jogar meu saldo estava zerado e estava no último estágio antes da competição da região 11. Como faço para recuperar meu saldo de YR Cash, sendo que gastei US$ 19,90.

Segue o meu número de pedido da Apple Store: MHB8GVN5ZT

Grato

Hello
Im playing the Journey - Bodyboarding game on my iPhone, on 01/12/2016 made ​​the purchase of 30,000 youriding cash and finished the region 11. On 01/13/2016 when I was playing for the first time opened the game my balance It was reset and was in the last stage before challenge the region 11 .
How do I recover my balance , being that spent US $ 19.90 ?
I am forwarding the order number provided by the apple store: MHB8GVN5ZT
Grateful

felipebassoli about The Journey - Bodyboard Game by YouRiding, v1.1.11